Effective Date: 05/02/2025
Revised Date: 08/17/2025
These Terms and Conditions (“Terms”) govern your access to and use of the website PrimeRegisteredAgent.com (“Website”) and the services provided by Prime Registered Agent (“Company,” “we,” “us,” or “our”). By using our Website or services, you agree to be bound by these Terms. If you do not agree with these Terms, you must not use our Website or services.
1. Definitions
- “User,” “you,” or “your” refers to any individual or entity using our Website or services.
- “Services” refers to the registered agent and business formation services provided by Prime Registered Agent.
- “Account” refers to the user profile created to access and manage our services.
2. Services Provided
We offer the following services:
- Registered Agent services in California
- LLC and Corporation formation services
- Secure document storage and client dashboard access
Our services are intended solely for business owners or individuals establishing or maintaining a business presence in California.
3. Account Registration
To access certain services, you must create an Account. You agree to provide accurate, complete, and updated information. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your Account.
You must notify us immediately of any unauthorized use of your Account.
4. Payment Terms
Payments are processed via Stripe, and you agree to provide accurate payment details and authorize all applicable charges. All fees are clearly stated prior to purchase.
- Auto-Renewal: Registered Agent services are billed annually and will automatically renew unless canceled at least 30 days before your renewal date.
- Taxes & Fees: You are responsible for all applicable state, local, or federal taxes or government filing fees.
Please review Stripe’s privacy policy at: https://stripe.com/privacy
5. Refund and Cancellation Policy
All payments are non-refundable unless otherwise stated. You may cancel your services through your client dashboard or by contacting us in writing. Refunds, if applicable, are issued at our sole discretion.
Cancellations of auto-renewed services must be made at least 30 days prior to the renewal date to avoid additional charges.
6. Client Obligations
By using our services, you agree to:
- Provide accurate and complete information
- Upload necessary documentation in a timely manner
- Use our services only for lawful purposes
- Not engage in fraudulent or misleading activity
7. Data and Privacy
Your data is handled in accordance with our Privacy Policy. By using our services, you consent to the collection and processing of your personal and business data.
You are responsible for keeping your information up to date and may request data access, updates, or deletion through your client dashboard.
8. Document Storage and Access
We provide secure document storage via your client dashboard. You confirm that any documents uploaded are legally owned by you or you have proper authorization to use them.
We do not share your documents with third parties without your consent, except as required by law.
9. Security
We implement industry-standard safeguards, including encryption and secure login protocols. While we strive to protect your data, no system is entirely secure, and we cannot guarantee absolute data security.
10. Intellectual Property
All content on the Website — including text, logos, graphics, and software — is owned by Prime Registered Agent or its licensors. You may not use, copy, or distribute any content without our prior written consent.
11. Third-Party Services
Our services may include integrations or links to third-party platforms such as Stripe. We are not responsible for the content, privacy practices, or reliability of these third parties. Use of such platforms is governed by their own terms and policies.
12. Termination
We reserve the right to suspend or terminate your access to services at our discretion, particularly in cases of suspected fraud, illegal activity, or violation of these Terms.
Upon termination, your access to the client dashboard may be removed, and we may retain your data for legal or operational reasons as described in our Privacy Policy.
13. Dispute Resolution
Any disputes shall be resolved through binding arbitration conducted in California, in accordance with the rules of the American Arbitration Association. You waive your right to a jury trial and agree not to participate in class action lawsuits.
14. Limitations of Liability
To the fullest extent permitted by law, we are not liable for indirect, incidental, consequential, or special damages arising from your use of our services or Website, including but not limited to lost profits, data loss, or filing errors.
We do not guarantee that your filings will be approved by any government agency.
15. Indemnification
You agree to indemnify and hold harmless Prime Registered Agent and its employees, officers, and affiliates from any claims, damages, liabilities, or costs resulting from your use of our services, your breach of these Terms, or your violation of any law or third-party rights.
16. Disclaimer
Prime Registered Agent is not a law firm and does not provide legal, tax, or financial advice. All information provided is for general informational purposes only. You are encouraged to seek professional advice from a licensed attorney or tax advisor.
17. Force Majeure
We are not liable for delays or failure to perform due to causes beyond our control, including but not limited to natural disasters, power outages, civil disturbances, acts of government, or internet service interruptions.
18. Severability and Waiver
If any part of these Terms is found to be invalid or unenforceable, the remainder will remain in full force. Failure to enforce any provision does not waive our right to enforce it later.
19. Amendments
We may update these Terms at any time. When we do, we will revise the “Effective Date” at the top. Continued use of our Website or services after any changes constitutes your acceptance of the updated Terms.
20. Governing Law
These Terms are governed by the laws of the State of California. Any disputes will be resolved under California law.
21. Contact Us
If you have any questions about these Terms, you may contact us at:
Prime Registered Agent
453 S. Spring St, Suite 1212
Los Angeles, CA 90013
Phone: (866) 375-9875
Website: https://PrimeRegisteredAgent.com
Email: [email protected]
These Terms and Conditions were last revised on August 17, 2025.